Privacy Policy

Privacy Policy

Company Name: NextWave Automation
Website: www.nextwaveautomation.org

1. Information We Collect

We may collect the following types of information when you use our services or website:

  • Name and business information

  • Phone number and email address

  • Message content and communication data

  • Website usage data (cookies, analytics, IP address)

This information is collected when you:

  • Submit a form on our website

  • Communicate with our automation systems

  • Opt-in to receive SMS, calls, or emails

  • Use our services or interact with our software


2. How We Use Your Information

We use collected information to:

  • Provide automation and AI receptionist services

  • Send appointment reminders, follow-ups, and service messages

  • Improve our systems and customer experience

  • Respond to inquiries and support requests

  • Comply with legal requirements

We do not sell or share personal information with third parties for marketing purposes.


3. SMS & Communication Consent

By providing your phone number and opting in, you consent to receive:

  • Conversational messages

  • Appointment reminders

  • Service notifications

  • Customer support communications

Message frequency may vary.

Message & data rates may apply.

You can opt-out at any time by replying:

STOP to unsubscribe
HELP for assistance

Consent is not a condition of purchase.


4. Data Sharing & Third Parties

We may share data only with trusted service providers necessary to operate our business, such as:

  • SMS and communication platforms

  • Hosting and analytics providers

  • CRM and automation software

These providers are required to maintain data confidentiality.


5. Data Security

We implement industry-standard security measures to protect your information from:

  • Unauthorized access

  • Disclosure

  • Alteration or destruction

However, no system is 100% secure.


6. Cookies & Tracking

Our website may use cookies and tracking technologies to:

  • Analyze traffic and performance

  • Improve user experience

  • Optimize marketing efforts

You can disable cookies in your browser settings.


7. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data

  • Withdraw consent

To make a request, contact us below.


8. Contact Information

If you have questions about this Privacy Policy, contact:

Email: [email protected]
Business Name: NextWave Automation

Website: www.nextwaveautomation.org


9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.